XPLOR PRIVATE TOUR

Deep in the Riviera Maya jungle, Xplor combines zip lines, underground rivers, rafts, amphibious vehicles, caves, and natural rock formations in one full-day adventure. Your private transfer lets you travel from your hotel in an air-conditioned vehicle with a bilingual driver and arrive on a schedule designed for your group. The experience is best for active travelers who are comfortable getting wet and meeting the park's height, weight, and health requirements. The planned outing spans a full day, approximately 8 hours.

Pickup is coordinated for your group rather than through a shared bus route, although traffic and operating hours still influence the final return time. Xplor is best approached as a sequence of challenges rather than a single attraction. One moment your group is above the jungle canopy; the next, it is steering through cave passages or moving through an underground river. The variety keeps the day active without requiring everyone to follow exactly the same order.

Choose Xplor over a sightseeing tour when most of the group wants sustained physical activity rather than a few isolated thrills. The private transfer is most valuable for parties that want to avoid multiple hotel pickups, but it does not remove the park’s age, health, height, or weight rules. Families should review those requirements before paying so anyone unable to use a particular circuit can plan other included attractions instead of discovering the restriction at the harness station.

• Round-trip private transportation in an air-conditioned vehicle
• Bilingual driver
• Xplor Park admission
• Unlimited buffet lunch, snacks, and nonalcoholic beverages
• Safety equipment: helmet, vest, and harness
• Locker, towel, changing rooms, bathrooms, and rest areas

• Alcoholic beverages
• Gratuities
• Professional photos available for purchase in the park

• Minimum height or weight rules apply to the zip lines. Minimum height of 4.59 ft (1.40 m) or a minimum weight of 88 lb (40 kg). The maximum weight limit is 299 lb (136 kg).
• Only guests age 18 or older with valid ID may drive the amphibious vehicles
• Not recommended for pregnant guests or travelers with recent surgery, heart conditions, or back problems

• Swimsuit
• Closed-toe shoes
• Clothes that can get wet
• Biodegradable insect repellent
• Extra cash or a card for tips, souvenirs, photos, optional activities, and other personal expenses

• All prices are quoted and charged in USD or Canadian dollars.
• A 5% transaction fee applies to online payments.
• All cancellations or modifications must be managed directly with Canada Transfers; requests made only through the activity supplier are not considered valid.
• Full payment is required 24 hours before the activity.
• No-shows without prior notice are non-refundable.
• Approved refunds are generally processed within 24 hours or less.
• Rain alone does not automatically cancel an activity. Tours continue unless the supplier determines that weather, sea, or safety conditions are unsuitable.
• If the supplier cancels because of severe weather, safety conditions, or force majeure, the booking qualifies for a full refund without penalty.
• Itinerary changes or optional additions should be requested in advance and may involve an additional cost.

What is the main advantage of choosing a private transfer for Xplor?

A private vehicle reduces shared-hotel stops and lets the group coordinate a more direct pickup and return plan. Park activities still follow Xplor rules and operating hours, but the transportation portion is reserved only for your party.

Can someone enjoy Xplor without completing the zip-line circuits?

Yes. Guests choose which attractions they want to attempt and may focus on amphibious vehicles, underground rivers, rafts, caves, food areas, or rest zones. Each person should still review the health and mobility demands of the activities they select.

Where are phones, dry clothes, and valuables kept during the activities?

Lockers and changing facilities are included for personal belongings. Bring only necessary items, secure electronic devices before entering wet attractions, and follow park instructions for anything that cannot be taken onto zip lines or underground routes.

How should a group plan for guests who cannot drive the amphibious vehicles?

Only eligible adults with valid identification may drive. Other guests can ride as passengers when the vehicle configuration and park rules allow, or they can choose another attraction while the group coordinates a meeting point and return time.