XCARET PLUS PRIVATE TOUR HIGH SEASON

The park can be experienced through underground rivers, wildlife exhibits, cultural routes, beaches, and shaded walking areas, allowing each group to build a different itinerary. Because the site is extensive, deciding in advance which zones matter most is more useful than trying to see everything. This experience generally occupies a full day, with park operating hours from 8:30 a.m. to 10:30 p.m. A private vehicle reduces waiting between stops and provides a more comfortable return to the hotel.

Explore Xcaret with Basic admission and private round-trip transportation from your hotel. Swim in underground rivers, visit wildlife areas, walk through cultural exhibits, and choose from dozens of natural and family-friendly attractions throughout the park. Guests who want to remain for the evening performance can request an upgrade to Xcaret Plus admission. The Basic option works well for visitors who prefer to concentrate on daytime attractions and build their own route through the park. Alternating active areas with shaded cultural spaces helps the day feel varied without turning the visit into a race between attractions.

The Basic package fits travelers who want Xcaret’s cultural and nature attractions but prefer to choose meals independently. It can be a better match than Plus for guests who eat lightly, have plans before or after the park, or want control over where they spend inside. Compare the cost of food and any rental needs before booking, and plan energy for the evening presentation—the park is extensive, so trying to cover every path early can make the final hours tiring.

• Round-trip private transportation in an air-conditioned vehicle
• Bilingual driver
• Xcaret Basic admission
• Buffet meal with one drink included
• Locker

• México Espectacular night show, available as an upgrade
• Additional drinks
• Gratuities
• Professional photos

- Let the driver know if you want to stay for the “Night Show” or not. Set a return time and pickup place with the driver. - Children age: 5-11 years old pay child price. Older than 11 pay adult price. Younger than 5 are free! - All children MUST present an ID. A copy of the passport will do. - Bring a valid ID to match the name of your voucher. It will be required at check-in at the Park - Only biodegradable insect repellent and sunblock are allowed at the Park. - Bring a swimsuit, towel, hat, sunglasses, camera. Cash for incidentals - Scan your bracelet at the assigned spots at the park when returning the rented equipment to avoid penalties. - During high season the park might extend hours with a 2nd Mexican Night show at 9:00 PM (*)

• Park hours: 8:30 a.m. to 10:30 p.m., 365 days a year
• Private pickup and return times can be arranged in advance

• Only 100% biodegradable sunscreen is permitted in the park
• Swimsuit
• Water shoes
• Extra cash or a card for tips, souvenirs, photos, optional activities, and other personal expenses
• Hat or cap and sunglasses

• All prices are quoted and charged in USD or Canadian dollars.
• A 5% transaction fee applies to online payments.
• All cancellations or modifications must be managed directly with Canada Transfers; requests made only through the activity supplier are not considered valid.
• Full payment is required before the activity.
• No-shows without prior notice are non-refundable.
• Approved refunds are generally processed within 24 hours or less.
• Rain alone does not automatically cancel an activity. Tours continue unless the supplier determines that weather, sea, or safety conditions are unsuitable.
• If the supplier cancels because of severe weather, safety conditions, or force majeure, the booking qualifies for a full refund without penalty.
• Itinerary changes or optional additions should be requested in advance and may involve an additional cost.

Who should choose Xcaret Basic instead of Xcaret Plus?

Basic admission suits travelers who want the daytime rivers, wildlife, cultural areas, and park attractions without planning their day around the México Espectacular evening show. It is also useful for families that prefer an earlier or more flexible return.

Can a private Xcaret Basic group leave before the park closes?

Yes, the return time can be coordinated in advance because the transportation is private. A same-day change may be possible only if the driver and operating schedule allow it, so communicate the preferred departure time before entering the park.

How should families prioritize Xcaret when they cannot see every attraction?

Choose a few must-do areas before arrival, such as an underground river, wildlife exhibits, and one cultural route. Leave time for the included meal, changing clothes, and walking between zones rather than trying to complete every attraction.

When should an upgrade from Basic to Plus be requested?

Request it before booking or as early as possible. The upgrade changes the admission type, evening schedule, and return time, so it should not be treated as an automatic last-minute addition after the private vehicle has been arranged.