XENOTES BY XCARET

Four cenotes give the day a sense of progression. Each stop introduces a different water formation and activity, so kayaking, snorkeling, rappelling, swimming, and assisted jumps are distributed across the route rather than concentrated in one place. Discover four different types of cenotes in one day on the Xenotes Oasis Maya tour. Each cenote represents an element and offers a different activity, including kayaking, snorkeling, rappelling, assisted jumps, or swimming in clear freshwater.

The guide manages the sequence and equipment, allowing guests to focus on the environment and the challenges. This tour is a strong match for active travelers who want a full-day nature experience and are comfortable moving as part of a group from one location to the next. Set the day aside according to a full-day, approximately 8 hours program. Transportation is bundled with the tour and assigned according to the confirmed hotel or meeting point. Confirm that everyone in the group is comfortable with the following condition: biodegradable sunscreen is required at cenotes.

Xenotes is for travelers who want several distinct freshwater settings and guided activities in one organized day rather than selecting a single public cenote. The sequence can include swimming, rappelling, zip lines, or kayaking depending on the program, so comfort levels should be discussed before departure. Because transportation and timing are shared, a guest who skips one activity should follow the guide’s waiting instructions and stay ready for the group’s next movement.

• Round-trip transportation
• Admission to the four Xenotes cenotes
• Activity equipment for kayaking, snorkeling, and rappelling
• Lunch
• Bilingual guide

• Gratuities
• Professional photos

• Biodegradable sunscreen is required at cenotes
• Basic swimming ability is recommended
• Minimum age: 6 years old

- Xenotes Oasis Maya Tour operates from Monday to Saturday. - The use of the life jacket is mandatory during all aquatic activities. - The minimum age for Xenotes is 6 years. - Children aged 6 to 11 pay half the adult ticket - Children over 1.40 m but under 12 years of age, must present identification to verify their age. - Cancelations must be 24hours in advanced - It is not possible to make the change of date the same day of your visit.

• Swimsuit
• Towel
• Change of clothes
• Biodegradable sunscreen
• Insect repellent
• Extra cash or a card for tips, souvenirs, photos, optional activities, and other personal expenses
• Hat or cap and sunglasses with a secure strap

• All prices are quoted and charged in USD or Canadian dollars.
• A 5% transaction fee applies to online payments.
• All cancellations or modifications must be managed directly with Canada Transfers; requests made only through the activity supplier are not considered valid.
• Full payment is required 24 hours before the activity.
• No-shows without prior notice are non-refundable.
• Approved refunds are generally processed within 24 hours or less.
• Rain alone does not automatically cancel an activity. Tours continue unless the supplier determines that weather, sea, or safety conditions are unsuitable.
• If the supplier cancels because of severe weather, safety conditions, or force majeure, the booking qualifies for a full refund without penalty.

How does the group move between the four Xenotes locations?

Shared transportation and the guide coordinate the route from one cenote to the next. Guests must remain with the operating group and follow the activity sequence rather than exploring each site independently.

Must every participant rappel, kayak, snorkel, and jump?

No one should attempt an activity beyond their comfort or the guide’s safety assessment. Guests may be able to skip an element, but alternative supervision and waiting areas depend on the specific cenote and group logistics.

What swimming ability is useful for Xenotes Oasis Maya?

Basic water confidence is recommended because the day includes several freshwater activities. Safety equipment and instruction are provided, but a life jacket does not replace the ability to remain calm and follow directions.

What should parents consider for the minimum age of six?

Age alone does not guarantee comfort with heights, dark water, rappelling, or a full active day. Parents should consider the child’s size, stamina, swimming confidence, and willingness to follow the guide.