TULUM AND XEL HA PUBLIC TOUR

Archaeological Water Adventure Eco-Parks

Description

Tulum means "Wall", and the city was christened thus because it is a walled city; one of the very few the ancients ever built. and has one of the most beautiful beaches in the Caribbean. Xel-Ha is one of the most popular tourist destinations along the Riviera Maya. The park's main attraction is the large clear water lagoon, ideal for snorkeling swimming, because of its calm waters. Freshwater from the river and seawater from the Caribbean mix to form a turquoise oasis in the jungle.

Low Season

  • From Januray 10th to March 28 2021
  • From April 11 th to July 04th 2021
  • From August 15th to December 19th 2021

HIgh Season

  • From March 29th to April 10th 2021
  • From July 05th to August 14th 2021
  • From December 20th to January 02nd 2022
  • Round trip transportation Bus from Xcaret (Hotel in Cancun, Playa del Carmen and Riviera Maya)
  • Pick up and Drop off at your hotel*

* Please be aware. At the time of pick up the vehicle will not have the Canada Transfers logo. We use suppliers. (They will call you by your last name at the main door lobby)

TULUM INCLUDES:

Access and guided tour in the archaeological zone (45 min of the guided tour and 45 min of free time). Certified bilingual guide. Entrance and exit train in the archaeological zone (subject to availability).

XEL HA INCLUDES:

  • Admission from 12:00 p.m.
  • Snorkel and Adventure World: rope games, water zip lines and jumps from 5 meters high.
  • Special games for the little ones in the Children's World.
  • Tours of trails in the middle of the jungle.
  • Unlimited food, domestic open bar and drinks.
  • Snorkeling equipment with free tube.
  • Hammocks, lounge chairs and rest areas.
  • Dressing rooms, bathrooms, lockers, showers and a towel

XEL HA DOES NOT INCLUDE:

All the optional activities like Swim with the Dolphin, Sea Trek, Adrenalina, Spa, Snuba, etc

RECOMMENDATIONS

  • You must bring a printed proof of purchase of the tour.
  • Confirm the time and place of departure of your transportation.
  • Bring comfortable beach clothes, a bathing suit and an extra change of clothes.
  • Wear a hat or cap and sunglasses.
  • Your sunscreen, repellants, and suntan lotion should only contain titanium oxide and zinc oxide.
  • Bring cash or a card to carry out an optional activity, acquire your photos or buy souvenirs.

IMPORTANT INFORMATION

  • The Xel-Há-Tulum Tour is available from Monday to Sunday. The transportation schedule will depend on the location of your hotel.
  • In Tulum an additional tax is charged for the use of a video camera that is not included in the cost of the tour.
  • Children from 0 to 4 years of age enter free (must present identification when boarding the transportation).
  • Children from 5 to 11 years old pay half of the adult ticket (it is essential to present identification when boarding the transportation).
  • Children over 1.40 m, but under 12 years old, must present identification to prove their age when boarding.

CANCELLATIONS AND BOOKINGS POLICY

  • Prices are in USD or CAN Dollars. Some tours require full payment at the time of booking
  • Fee for 5% more for pay online
  • Our company does not cancel the tour because of the rain, this can be done only by the supplier
  • If our supplier cancels your activities, you will receive a full refund without penalty
  • If you don’t show up without previous notification to us you will not get a refund.
  • All cancellations must be made directly with Canada Transfers, not with suppliers.
  • For cancelation or reschedule without penalty, call us at least before 6:00 pm , 2 days before the tour
  • Refunds will be made within 24 hrs.or less