Xel Ha Tour (LOW SEASON)

  • Water
  • Eco-Parks


On our, Xel Ha Private Tour lives a unique experience with its amazing caves, cenotes, and ponds, in the middle of a breathtaking landscape, one of the most beautiful in Cancun and Riviera Maya. Enjoy this snorkeling paradise, with a variety of fun-filled activities. Glide on zip lines, show your bravery by jumping from the stone of courage and let yourself go on a floating tire and travel across the river; or ride a bicycle through the biking path of the jungle.


From Aug 16 th to December 25th 2020ONLY

If you are going on a different date please go to the high season option. Click Here


  • Private transportation with bilingual driver From CANADA TRANSFER
  • Domestic open bar and unlimited non-alcohol beverages.
  • Breakfast buffets from 9:30 a.m. to 11:30 a.m.
  • Lunch buffets from 11:30 a.m. to 5:30 p.m.
  • The Meliponary and nursery.
  • The Children's World.
  • Tours in jungle trails.
  • Unlimited snorkeling in the river and coves
  • Lounge chairs, hammocks and rest areas.
  • Life jackets, inner tubes, and bicycles.
  • Use of the snorkeling equipment with a free snorkel.
  • Use of lockers, changing rooms and a towel.
  • Restrooms and showers.
  • Other services (WiFi, ATMs )


  • Any extra stop or activity not purchased in this package.
  • Gratuities
  • Optional activities, which can be purchased at the park, such as Power Xnorkel, Swim with Dolphins, Sea Trek, Zip-Bike, Snuba and Spa services.


  • Wear comfortable beachwear and a swimsuit; bring extra clothes.
  • In case your product does not meet these requirements, you will receive a chemical-free sunscreen sample at our information booths in exchange for yours, which you will get back at the end.
  • Bring credit cards or cash to buy souvenirs, get optional activities or acquire the photos from your visit.
  • Be ready (a few minutes earlier) at the main lobby entrance door by the bellman desk.
  • The driver will bring the exact number of entrance tickets per person booked.
  • Children age: Younger than 5 always free!  5-11 years old pay child price. 12 & older pay adult price.
  • All children, regardless of age, MUST present an ID. A copy of passport will be required at check-in.
  • Bring a valid ID to match the name on your voucher.  It will be required at check-in at the Park.
  • Only biodegradable products insect repellent and sunblock are allowed in the Park.
  • Bring a swimsuit, hat, sunglasses, camera and cash for incidentals.
  • Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet.
  • Scan your bracelet at the assigned spots at the park for snorkel equipment, etc. When returning the equipment release your bracelet to avoid penalties.


  • Prices are in USD or CAN Dollars
  • Fee for 5% more for pay online 
  • Some tours require full payment at the time of booking.
  • If you don’t show up without previous notification to us you will not get a refund.
  • All cancellations must be made directly with Canada Transfers
  • For cancelation or reschedule without penalty, call us at least before 6:00 pm , 2 days before the tour
  • Refunds will be made within 24 hrs.or less


Pax Price
Children from 5 to 11 years old pay $77.00 USD
1 $259.00
2 $337.00
3 $440.00
4 $579.00
5 $689.00
6 $797.00
7 $909.00
8 $1,023.00
9 $1,141.00
10 $1,269.00
11 $1,396.00
12 $1,523.00
13 $1,650.00
Pax Price
Children from 5 to 11 years old pay $108.00 CAD
1 $362.00
2 $472.00
3 $616.00
4 $811.00
5 $965.00
6 $1,116.00
7 $1,273.00
8 $1,432.00
9 $1,599.00
10 $1,777.00
11 $1,954.00
12 $2,132.00
13 $2,310.00
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