Xel Ha Tour (LOW SEASON)

  • Water
  • Eco-Parks



On our, Xel Ha Private Tour lives a unique experience with its amazing caves, cenotes, and ponds, in the middle of a breathtaking landscape, one of the most beautiful in Cancun and Riviera Maya. Enjoy this snorkeling paradise, with a variety of fun-filled activities. Glide on zip lines, show your bravery by jumping from the stone of courage and let yourself go on a floating tire and travel across the river; or ride a bicycle through the biking path of the jungle...


From January 10th to March 28th

From April 11th to June 30 th

From August 16th to December 25th

If you are going on a different date please go to the high season option. Click Here


  • Private transportation with bilingual driver From CANADA TRANSFER
  • Domestic open bar and unlimited non-alcohol beverages.
  • Breakfast buffets from 9:30 a.m. to 11:30 a.m.
  • Lunch buffets from 11:30 a.m. to 5:30 p.m.
  • The Meliponary and nursery.
  • The Children's World.
  • Tours in jungle trails
  • Unlimited snorkeling in the river and coves
  • Lounge chairs, hammocks and rest areas.
  • Life jackets, inner tubes, and bicycles.
  • Use of the snorkeling equipment with a free snorkel.
  • Use of lockers, changing rooms and a towel.
  • Restrooms and showers.
  • Other services (WiFi, ATMs )


  • Any extra stop or activity not purchased in this package.
  • Gratuities
  • Optional activities, which can be purchased at the park, such as Power Xnorkel, Swim with Dolphins, Sea Trek, Zip-Bike, Snuba and Spa services.


  • Wear comfortable beachwear and a swimsuit; bring extra clothes.
  • In case your product does not meet these requirements, you will receive a chemical-free sunscreen sample at our information booths in exchange for yours, which you will get back at the end.
  • Bring credit cards or cash to buy souvenirs, get optional activities or acquire the photos from your visit.
  • Be ready (a few minutes earlier) at the main lobby entrance door by the bellman desk.
  • The driver will bring the exact number of entrance tickets per person booked.
  • Children age: Younger than 5 always free!  5-11 years old pay child price. 12 & older pay adult price.
  • All children, regardless of age, MUST present an ID. A copy of passport will be required at check-in.
  • Bring a valid ID to match the name on your voucher.  It will be required at check-in at the Park.
  • Only biodegradable products insect repellent and sunblock are allowed in the Park.
  • Bring a swimsuit, hat, sunglasses, camera and cash for incidentals.
  • Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet.
  • Scan your bracelet at the assigned spots at the park for snorkel equipment, etc. When returning the equipment release your bracelet to avoid penalties.


  • Prices are in USD or CAN Dollars
  • Fee for 5% more for pay online 
  • Some tours require full payment at the time of booking.
  • If you don’t show up without previous notification to us you will not get a refund.
  • All cancellations must be made directly with Canada Transfers
  • For cancelation or reschedule without penalty, call us at least before 6:00 pm , 2 days before the tour
  • Refunds will be made within 24 hrs.or less .


Pax Price
Children from 5 to 11 years old pay $97.00 USD
1 $299.00
2 $396.00
3 $595.00
4 $679.00
5 $789.00
6 $897.00
7 $999.00
8 $1,093.00
9 $1,191.00
10 $1,369.00
11 $1,446.00
12 $1,593.00
13 $1,730.00
Pax Price
Children from 5 to 11 years old pay $108.00 CAD
1 $402.00
2 $545.00
3 $686.00
4 $811.00
5 $965.00
6 $1,116.00
7 $1,273.00
8 $1,432.00
9 $1,599.00
10 $1,777.00
11 $1,954.00
12 $2,132.00
13 $2,310.00
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